Shipping policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order is confirmed, you will receive an email with your order details.
Shipping Time
We aim to deliver your order within:
- Metro cities: 3–5 business days
- Other locations: 5–7 business days
Delivery timelines may vary slightly depending on your location and external factors.
Shipping Charges
- Free shipping on orders above ₹999
- A standard shipping fee will be applied at checkout for orders below this amount
Cash on Delivery (COD)
We offer Cash on Delivery on most orders.
- A small convenience fee may apply
- Please ensure availability at the time of delivery
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to monitor your delivery in real time.
Delays
While we work hard to deliver on time, delays may occur due to:
- High order volumes
- Weather conditions
- Courier issues
We appreciate your patience in such cases.
Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate.
- We are not responsible for delays or losses due to incorrect address details
- Re-delivery may incur additional charges
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
- Order ID
- Photos (if applicable)
We’ll make it right.